Return Policy

At Lowry Equipment Inc. we want our customers 100% satisfied with the parts you purchase. You may return most new, unopened items for a full refund within 45 days of delivery. These items should be in their original packaging and undamaged. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, please contact us by phone or email.

All special order returns will be subject to a restocking fee, based on manufactures restocking terms. Remember, if you would like to return or exchange your item, please review the following below:

Returns will not be accepted on items that are:

  • Opened or used
  • Special orders (returned at our discretion)
  • Returned more then 45 days after delivery
  • Returned without notification or shipping back without original receipt
  • Explanation of Return